Customer Service Questionnaire

Switch site: Bluestones Medical | Bluestones Medical Complex Care

Your feedback is important to us.

Here at Bluestones Medical, we strive to provide our Marvels with the best possible customer service. We want your experience with us to be an enjoyable one, so to help us understand how to serve you better, we invite you to fill out our customer service questionnaire. Your feedback will help us create an even better experience for you and your fellow Marvels. We appreciate your time, effort, and honesty, and thank you for being part of our journey!

Name(Required)

First Last

How satisfied are you with the current level of service your receive from your Bluestones Medical consultant?(Required)

How regularly do you receive a phone call from your consultant? This could be to discuss anything from how you are, to finding out what your availability is etc(Required)

How would you rate the level of service you receive from our support teams such as our payroll & compliance teams?(Required)

When was the last time you received a call to talk you through the Bluestones Scheduler app and see if you needed any support with using it?(Required)

In the past week	In the past month	Over a month ago	Never

How likely would you be to refer a friend to Bluestones Medical based on the current level of service you receive?(Required)

Since joining Bluestones Medical, has there been a time where you feel we have delivered exceptional customer service to you? If so, please provide us with some details in the box below

We want to ensure we're continuously improving the level of customer service we deliver to our Marvels. To help us to that, please tell us any suggestions you have on how we could improve our standard of customer service in the box below.

If you have any other feedback or suggestions on the level of customer service we have provided you with, please provide us with some detail in the box below.

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