Since the 1960s, the term compassion has been a key fundamental aspect in providing excellent care, thanks to Florence Nightingale. Over the years, we have had many government reports published, highlighting the improvements which are needed.
Our purpose and mission has been underpinned and built around providing service users compassionate care.
As a Clinical Manager, I feel it is imperative to ensure all our employees are committed and understand the term compassionate care. Everyone should play a part. Gaining an understanding of our clients and candidates needs is a vital role in building healthy relationships. It is important to remember compassion does not just come from working on the front line, it is something that is embedded from the start and throughout the employment process.
Here at Bluestones Medical Complex Care, regardless of job role, we understand how compassionate care impacts on lives. Each member of the Bluestones Medical Complex Care team has been asked to give one word or a short sentence on what compassion means to them, which you can see below.
Thank you to one of our Fulfilment Consultants for this statement that brings everything together.
Compassion is putting yourself in someone else’s shoes (empathy) and caring about how they feel