Satisfaction Survey

Switch site: Bluestones Medical | Bluestones Medical Complex Care

Candidate & Employee Satisfaction Survey

We value all of our employees and candidates that work with us at Bluestones Medical. To ensure we are giving you the best possible service and for you to get the most out of what we have to offer, we would very much appreciate your time to fill out this short survey. All answers will ONLY be shared with Darren, our Managing Director, and he would appreciate you being brutally honest with your feedback. We will take your results to further improve the service provided to you. Many thanks, Bluestones Medical

Name

First Last

Job Role

Phone

Do you work for any other agencies other than Bluestones Medical?

How many shifts on average do you work with Bluestones Medical?

1-2 Per Month	3-4 Per Month	2-3 Per Week	4-5 Per Week

How would you rate your relationship with the Bluestones Medical Team?

How regularly do you hear from one of the Bluestones Medical Team? This can be via email or phone call.

Too much	The right amount	Sometimes	Never

Do you agree with the following statement: The team are always responsive and quick to respond when I ask a question or have a problem.

Do you feel you receive enough shifts via the Bluestones Medical team?

How would you rate the level of industry knowledge from the Bluestones Medical team?

If you have ever had an issue or complaint, how effective would you say our response was to helping?

How would you rate the overall service Buestones Medical provide to you?

Based on the level of customer service you have received from us, how likely would you be to recommend us to a friend?

Based on the level of customer service you have received from us alone, would you say it has been good enough to result in you staying loyal to us, rather than leaving us to go to a competitor?

Yes	Maybe	No

Out of the following benefits, please rate by placing them in order, which you use the most:

Referral scheme
Rapid pay
Private health care
Clinical support
Revalidation support

Out of the benefits listed are there any you would like to have more information about? (add as many as you'd like)

Have you spoken to a member of our in-house Clinical Team – who are registered nurses?

Yes

I didn’t know that you had a Clinical Team I could get support from/talk to

Do you feel you have enough check-in's with our team to discuss work, well-being or benefits?

Yes, plenty

Yes, but could be better

Do you feel that the Bluestones Medical team cares for you and your professional development/goals?

Yes	Sometimes	No

We want to build careers for our Marvels at Bluestones – what training do you feel we should be providing?

In your own words, please tell us how we could improve the level of customer service you receive from us

If you were the Managing Director – and this was your agency – what changes would you make to better Bluestones Medical / Bluestones Medical Complex Care?

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